​

Like many other race organizations, we do not offer refunds for our events. Please take the time to double-check your calendar before registering for a Trail Party. Please understand that we do not offer refunds under any circumstances.

​

• If you notify us via email (not through social media, text, or phone call) more than 21 days from the date of the Trail Party, we will extend a deferral to any of our events that fall within one calendar year of the Trail Party that you were registered for, minus 15% of the registration fee that you originally paid.

• If you sustain an injury less than 21 days from the race date, we will extend a 100% deferral if you come to that race to volunteer. For distances less than 50K, you'll need to volunteer for at least 4 hours and for 50M+ distances, you'll need to volunteer for at least 8 hours to get a 100% deferral.

• If the race that you want to drop from is sold-out with an active wait-list and are able to fill your spot: if you notify us via email (not through social media, text or phone call) at least 3 days before the race, we will extend a deferral to any of our events that fall within one calendar year of the Trail Party that you were registered for, minus 15% of the registration fee that you originally paid.

​​

The race credit is the amount that you paid for the race, minus 15% (total credit does not including UltraSignUp fees) so you will need to cover any difference in fees; refunds will not be issued if the deferred event costs less than your race credit. You can only defer one time so please double-check that you can make the race you're deferring to. 

​

PREGNANCY, ADOPTION, & POSTPARTUM POLICY

Whether planned or unplanned, the beginning or end of a pregnancy requires healing and recovery time. We are committed to supporting you in this regard. If you are experiencing a pregnancy or postpartum healing and recovery, or have adopted a child, we are pleased to offer a deferral of up to three years from the current event. Simply send us an email and we will arrange the deferral for you. This deferral policy includes partners and spouses and is also extended to folks who are going through the IVF process.